One Company Used Tech as a Tool. Another Gave It a Role. Which Did Better?

Is know-how a software? Or ought to it assume a deeper, extra social “position” inside organizational transformation, profoundly influencing constructions, collaboration, and operational mechanisms? Primarily based on an in depth take a look at two seemingly comparable Chinese language online-to-offline corporations, this alternative about view know-how inside a corporation can have far reaching results. In these two corporations, the best way know-how was launched, understood, and utilized formed organizational construction, how and with whom staff collaborate, and the roles managers tackle.